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Orthopedic Insoles

Custom CAD-CAM Orthotics Advice 

Congratulations on the purchase of your new custom orthotics. To ensure the smooth transition please follow the suggested guide below.

You have been issued with: Custom Made Orthotics

Your orthotics have been prescribed specifically for you and suit your unique foot type. Orthotics can improve foot function and decrease symptoms in your feet or legs. The most appropriate shoes to wear orthotics inside are:

  • Deep, Wide, and Supportive.

  • Have a removable insole.

  • Slight heel up to 2.5cm.

  • Lace-up, supportive buckle, or Velcro support.

  • The orthotics should fit into trainers, casual shoes, and work/school shoes.


The orthotics are only as good as the footwear you wear them in and therefore may not fit into unsupportive footwear, high heels, or sandals


  • If the cover wears out (usually lasts a couple of years), these can be replaced.

  • Upon initially wearing the insoles you may experience the following symptoms: Aching in the knees, hips, thighs, lower legs, back, or in the soles of the feet.

  • Symptoms should settle down within a few weeks of wearing the insoles.

  • Should these symptoms continue, or become worse, remove the insoles, then contact us to book a review appointment as the insoles may need further adjustments.

  • Your orthotics have been prescribed and designed to reduce abnormalities in your foot posture and/or function which can affect your legs, knees, hips, and lower back. Because this will change how you use these muscles and joints, it is important to break in your orthotics slowly otherwise they can make your muscles and joints tired and painful. Your feet require time to adjust to the orthotics which can be up to 6 weeks. It is common to feel like you are slipping out the back of your shoes slightly when you first break in your orthotics – this generally settles over time as the orthotics squash down into your shoe.


  • The break-in period allows the soles of your feet to get used to different pressures and as a guide, you should: Wear your new orthotics for one hour for the first couple of days.

  • Increase the time you wear the orthotics every day by one hour per day.

  • Reduce your wearing time or have a rest day if you are feeling sore or fatigued by the orthotics.

  • After 2-3 weeks, you will probably be wearing your orthotics for the majority of the day. At this point, you are ready to start slowly breaking them into sports or long-distance walking.

  • Everyone responds differently to orthotics so this is a guide only. If it takes you twice as long to break them in, that is ok but if you are feeling great, it is important not to wear them in faster than described above.

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